Introduction
MyGigSpot, owned and operated by Solostrand Limited. (“MyGigSpot,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use any related services (collectively, the "Platform" or "Services").
Information We Collect
We collect information you provide directly to us. For example, we collect information when you create an account, update your profile, book a gig, make a payment, contact customer support, or otherwise communicate with us. The types of information we may collect include:
- Personal Information: Your full name, stage name, date of birth, gender, email address, phone number, social media links, profile picture, performance videos, and government-issued ID (for verification purposes).
- Professional Information: Your biography, experience level, talent category, specializations, portfolio links, digital store links, social media profiles, availability calendar, pricing structure, payment information, and tax information.
- Booking Information: Details about the events you book or perform at, including event type, date, time, location, number of guests, performance duration, compensation, payment terms, and cancellation policy.
- User Content: Any information, data, text, audio, video, images, or other materials you upload, submit, or otherwise make available on or through the Platform, including reviews and ratings.
- User Content: Any information, data, text, audio, video, images, or other materials you upload, submit, or otherwise make available on or through the Platform, including reviews and ratings.
- Log Data: When you use the Platform, our servers automatically record information ("log data"), including your Internet Protocol ("IP") address, browser type, operating system, referring/exit pages, and date/time stamps.
We may also collect information automatically as you navigate through the Platform:
- Usage Data: We may collect information about how you use the Platform, such as the features you access, the searches you perform, the bookings you make, and the content you view.
- Device Information: We may collect information about the devices you use to access the Platform, such as the hardware model, operating system version, unique device identifiers, and mobile network information.
- Location Information: With your consent, we may collect information about your location using GPS, Bluetooth, or Wi-Fi signals.
- Cookies and Similar Technologies: We and our third-party partners may use cookies and similar tracking technologies to track your activities on the Platform and hold certain information.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and maintain the Platform: To create and manage your account, process your bookings, facilitate payments, and provide customer support.
- Improve and personalize your experience: To understand how you use the Platform, tailor content to your interests, and enhance the Platform's functionality.
- Send you communications: To send you notifications about your bookings, account updates, promotional offers, and other information related to the Platform.
- For marketing and advertising: To display targeted advertisements and promotions based on your interests and preferences.
- For research and analytics: To analyze trends, track user engagement, and improve the Platform's performance.
- To comply with legal obligations: To respond to legal requests and prevent fraud.
How We Share Your Information
We may share your information with third parties in the following circumstances:
- With service providers: We may share your information with third-party service providers who assist us in providing and maintaining the Platform, such as payment processors, hosting providers, and marketing agencies.
- With other users: We may share your information with other users of the Platform as necessary to facilitate bookings and communication, such as sharing your name and contact information with an Event Host when you accept a booking request.
- For legal purposes: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- To protect our rights: We may disclose your information if we believe it is necessary to protect the rights, property, or safety of MyGigSpot, our users, or others.
- With your consent: We may share your information for any other purpose with your consent.
Your Privacy Choices
You have the following choices regarding your information:
- Account Information: You can update your account information at any time by logging into your account and accessing your profile settings.
- Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.
- Location Information: You can choose whether to allow us to collect your location information by adjusting the settings on your device.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
Children's Privacy
The Platform is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you are under 13, please do not use the Platform.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to the Platform and, if the changes are significant, we will provide a more prominent notice.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@mygigspot.com